Shop Health Guidelines
We work very closely with our clients. We take great precautions to keep our associates and you, healthy.
At this time, we do not offer walk-in shopping, only booked appointments.
Please review our health guidelines so you know what to expect.
CUSTOMER SCREENING QUESTIONS - Please review before coming to the shop - If you answer 'Yes' to any of the questions, please email to reschedule your appointment
- Do you have any symptoms of Flu, Cold, Covid-19?
- Have you tested positive for Covid-19 in the past 7 days?
FOR YOU - So you know what to expect at your appointment
- You must wear an N95, KN95 mask or medical mask. No valve masks or cloth masks at this time.
- Please email us if you are hard of hearing so we can ask you how we can make your experience better.
- If you bring your own t-shirt, you can use it to look at the silhouette the bra gives you – this helps reduce returns.
- Please remove all rings, bracelets, watches as they get caught on the laces/bindings.
- Please bring an elastic to tie your hair up.
- Please wear a full brief if you wish to try on bottoms.
- Pack your recycle bag for your purchase!
- We don't have cash on hand.
- Please don't come unshowered after a workout. Please come clean to your fitting.
FROM US
- We commit to coming to work healthy.
- We are all up-to-date on our vaccinations.
- We wear a well fitted KN95 mask.
- We wash our hands before and after each fitting.
- Our changerooms have been expanded.
- Our store uses HEPA filters.
- We will end the session if the terms are not met, for our safety and those around us.
THANK YOU to all the frontline health-care workers, teachers, essential service workers, transit operators and delivery services who continue to help keep our community strong and safe. We could not be here without your service.
